Are you looking forward to sharing your expertise with our highly motivated and talented hotel school students? Please apply to our vacancies:
Vacancies Hotelschool The Hague
We also look forward to receiving your open application, click here to upload your open application.
Please note that acquisition regarding our vacancies is not appreciated.
HTH as employer
Hotelschool The Hague is a dynamic, business-oriented and international hospitality organisation. The method of working is enterprising, innovative, professional and result-oriented. Lines of communication are short, with staff working in small teams of professionals.
Hotelschool The Hague is considered, by (potential) hospitality students, staff and the industry, to be one of the foremost and most innovative international business schools in the world, entirely focused on the hospitality industry.
The research report ‘Hogeschool en Bedrijf’ by Zestor in 2010 substantiates that Hotelschool The Hague is not only doing a good job in the area of personnel, but that the interpretation and implementation of the HR policy is also at a high level.
Assessment report Hobeon, accreditation 2011:
The panel considers the teaching staff above-average. They are well-qualified, quality-driven and well-motivated. And those interviewed made a strong, positive impression on the panel. Many students testify they are inspired by their lecturers. Staff numbers and student-lecturer ratios throughout the programme are quite sufficient. The execution of the HR performance cycle is done properly. The panel has seen good examples of how performance interviews have led to individual training of staff members. Therefore the panel’s judgement on the Staff reads ‘excellent’
Hotelschool The Hague frequently recruits professionals who are ready to make the transfer from business to education. In order to maintain its position in the top three of hotel schools in the world, Hotelschool The Hague finds it important to attract managers from the business world in order to enthusiastically and persuasively educate and train our international students to become the managers of the future.
Hotelschool The Hague frequently recruits:
- Lecturers: Hotelschool The Hague often recruits managers from the international hospitality business who like to share their expertise with our students.
- Guest lecturers: Guest lecturers are engaged for ten weeks periods, with hours to be worked and hourly rate to be determined by mutual consent. The same selection criteria apply for faculty lecturers as for guest lecturers.
- Instructors in Practical Education: as part of the curriculum, students have practical education and work in the restaurants, kitchens and hotels of Hotelschool The Hague. Instructors supervise the students in complex learning situations during practical duties.
- Support staff: The Hotelschool has several supporting staff departments, such as Student Support Centre, Media Centre, Finance & Control, IT Services.
- Interns: The departments Marketing & Communications, Facility Management and Human Resources frequently recruit for HBO-students in their final stage and provide internships.
An employee should be confident in what he/she says and teaches, based on previous industry experience. Employees should always stay in touch with the industry.
- Quote from student -
Facts & Figures:
- With 250 employees originating from more than 25 different countries, the hotelschool can boast an international workforce. 30% of our lecturers have an international nationality.
- Level of education of faculty of Hotelschool The Hague:
- Bachelor: 18%
- Master: 82%
- PhD: 20%
- In 2013 49% of the employees of Hotelschool The Hague is male and 51% is female.
- 83% of the employees say their work is inspiring
- The absenteeism rate in 2013 was only 2.7%
The selection procedure for the jobs at the hotel school consists of four stages:
- Stage 1: Your cover letter and CV are evaluated on the basis of the job description.
- Stage 2: You are invited for a general interview with the manager and the Human Resource Advisor.
- Stage 3: After following a successful interview, you will have a second interview with prospective colleagues.
- Stage 4: You will have an interview with a member of the Board of Directors concerning the mission, goals, and code of conduct of the Hotelschool.
In addition to the above, the selection procedure includes a reference check and an oral English test. For the position of lecturer a test lecture is also part of the procedure. Finally, the terms of employment will be discussed in an interview with the manager.
During the Selection Procedure Hotelschool The Hague applies The NVP Recruitment Code. This code contains the basic rules that, in the opinion of the Dutch Association for Personnel Management and Organisational Development (NVP), should be observed during the recruitment and selection process. The purpose of the code is to provide a standard for a transparent and fair recruitment and selection procedure. More information about this code can be found at www.nvp-plaza.nl.
Friendly and open, always accessible for students! Their passion for work, their positive attitude and commitment to Hotelschool are clearly visible.
- Quote from student -
Hotelschool The Hague works with ambitious and talented people. We expect you to be among the best in your field and you are willing to further develop your knowledge and skills. You like to apply your knowledge and experience to education. If you apply for a Lecturer position, you have management experience in the international hospitality or service industry.
- You have an open attitude towards other cultures and preferably have studied or worked abroad.
- The official languages of Hotelschool The Hague are English and Dutch. Your spoken and written command of these languages, or in any case of English, is excellent.
- You are comfortable with the formal corporate culture of Hotelschool The Hague and the hospitality industry.
- You are at your best when working independently as part of a small team of professionals.
- We consider a businesslike appearance and a service-oriented approach of great importance.
- You endorse the mission, goals and code of conduct of Hotelschool The Hague.
- The Hotelschool has two branches, one in The Hague and one in Amsterdam. Employees perform their duties at both locations.
In the Hoteschool student´s perspective, the ideal employee, who enters his lovely working place every morning, is a smiling, smartly dressed and professional person.
- Quote from student -
Conditions of employment
Hotelschool The Hague has high expectations of employees and in return provides for excellent conditions of employment.
The pay and benefits policy includes:
- a salary in accordance with the cao-hbo (collective employment agreement);
- a 13th month;
- employees with working weeks of 40 hours are entitled to 428 hours (53 days) of leave with retention of salary per calendar year;
- a retirement pension through ABP;
- excellent opportunities for further education;
- generous leave entitlements;
- the possibility to participate in collective (health) insurance.
As an institute of knowledge, the Hotelschool invests in the development of its employees. An HBO school should spend at least 6% of the aggregate annual income on professionalization annually. Half of this (3%) must be spent on a basic entitlement in terms of hours. The other half must be spent on out-of-pocket expenses. Hotelschool The Hague has been investing a higher amount for years now; for example, this was 3.15% for out-of-pocket expenses and average 8.2% in time for faculty in 2012.
The collective employment agreement is available in both Dutch and English and can be found online at www.vereniginghogescholen.nl
It is important to create consistency and well functioning communication channels. We want our employees to be inspirational, motivating, flexible, enthusiastic and reliable.
- Quote from student -
In July 2012 an employee satisfaction survey has been carried out amongst the employees of the Hotelschool The Hague.
Hotelschool The Hague scores with a satisfaction score of 7.1 better than the national average of universities and higher education (6.9). Employees are satisfied, which results in loyalty. A high percentage of employees would recommend Hotelschool The Hague as an employer to acquaintances. The employees of Hotelschool The Hague are most satisfied about the resources, safety, the contents of their work and the perspective.
- 90% of the employees are proud to work for Hotelschool The Hague and would recommend Hotelschool The Hague as an employer to acquaintances
- 83% of the employees say their work is inspiring.
- 73% is overall slightly to extremely satisfied about working at Hotelschool The Hague
Top 10 most positive aspects of working at Hotelschool The Hague on a scale from 1 to 10:
- The collegiality within your department - 8.40
- The fun in your work - 8.23
- Cooperation with your colleagues within the department - 8.16
- The safety at your workspace workplace scores - 8.16
- The resources available in order to work safely - 8.14
- The accessibility of your immediate superior - 8.10
- Information and instructions in order to work safely - 8.02
- The variety in your work - 7.93
- Your working hours - 7.88
- The clarity of the purpose of your work - 7.78
(Employee Satisfaction Survey, Integron July 2012)
Integron:“What characterises the Hotelschool The Hague employee?”
- For employees both the hotel school student and delivering quality come first, therewith supporting Hotelschool The Hague’s mission to be leading within their segment.
- This focus on quality should coincide with a perception of pleasure at work and professional discretion, as employees are mainly driven by the content of their work and the challenge it provides them. They attach a high importance to the freedom they receive to carry out their work, which applies to the lecturers in particular.
- In general, the Hotelschool The Hague employee is a satisfied employee (7.1). This score exceeds the average satisfaction level among universities of applied sciences in the Netherlands. The 2010 survey yielded a similar result (2010: 7.0). When approached directly to express their satisfaction in their work, 82% of the employees indicate to be (very) satisfied. (2010: 78%).
- Usually, a satisfied employee is more likely to express a positive commitment and a higher loyalty towards the organization, which is also the case at Hotelschool The Hague. The higher than average level of satisfaction coincides with an intention to recommend Hotelschool The Hague as an employer that exceeds the benchmark average: NPS +13% vs. -17%.
- Increased performance on performance areas - continued
- In the perception of employees, the overall quality of Hotelschool The Hague has received a positive impuls. Compared to 2010, the focus on quality by both the organization and employees is valued almost one point higher.
- Compared to universities of applied sciences within the Netherlands employees show a higher level of satisfaction, most notably with regard to resources and safety and the representative advisory council. Another result that stands out is the lower than average perception of the working pressure within Hotelschool The Hague. Results show that since 2010 the perception of working pressure by lecturers has improved greatly.
For many years, the hotelschool has been responsible for ensuring the quality of working conditions for staff, students and visitors. The Health & Safety committee meets three times annually and monitors the execution of the actions set out in the Plan of Approach, to ensure that the focus on health and safety is always optimal. As a result, Hotelschool The Hague can be seen to be effectively managing Health & Safety issues and the level of Occupational Health & Safety (OHS) is high.
Would you like to know more about working at Hotelschool The Hague or a specific vacancy? Please contact Mr Remco van Zwol, HR Advisor of the Human Resources Department, by e-mail: email@example.com or by phone: +31 70 3512481.
Mr R.W. van Zwol
Hotelschool The Hague
2587 AH The Hague
T +31 70 351 24 81
F +31 70 351 21 55
"The most rewarding part of my job is working with an amazing group of seriously motivated and inspiring hospitality students. Furthermore, Hotelschool The Hague allows me to apply and utilize my past experiences while offering me the opportunity to attend international conferences and trade shows for future growth and development - both personally and professionally."
Robert Gallicano, Lecturer F&B (USA)
"I really enjoy the international atmosphere at the hotel school! Having lived for the last two decades in different European countries, the US, and in the Caribbean, I feel right at home with all my international colleagues and student body. It is an enrichment both personally and professionally."
Anna de Visser-Amundson - Marketing Lecturer (Sweden)
“An old Sufi saying ‘This too shall pass’, is a great reminder that bad and good times won’t last forever and one should accept change as the only certainty in life. My interest in mindfulness keeps me focused on what is important in life and work”.
"I am excited to be here, most importantly because I have observed in practice, the focus this school places on the education of the students, a unique focus compared to the other hotel schools with which I have been associated."
Stuart Feigenbaum, Lecturer (USA)
"Hotelschool The Hague triggers interrelations with students and employees in an ambitious international environment."
Ieta van den Hout, Lecturer Training Management Skills (The Netherlands)
"I remember when I started to work at Hotelschool The Hague I had never experienced such a warm introduction before. Everybody really tries to give new employees a nice welcome at Hotelschool The Hague. In my opinion they really succeed in doing this. It is very nice to get a warm welcome like this when you start a new job.”
Govert Boender, Lecturer (The Netherlands)
“After graduating in 1996 from Hotelschool The Hague I worked in the hospitality Industry for more than 10 years. When I returned to the Hotelschool as a Lecturer I experienced a warm welcome, atmosphere, great colleagues and interesting career possibilities. I was given the opportunity to develop myself by doing a Master in Hospitality and a PhD next to my full time job. In my opinion and experience the Hotelschool provides a lot of opportunities for ambitious colleagues. I guess these possibilities would not have been possible if I still would have worked in the hospitality industry.”
Jeroen Bosman, Lecturer Hospitality Management (The Netherlands)