The Bachelor Programme
Your Passport to the World
Are you professional, ambitious and do you want to work in an international business environment? Then join us at Hotelschool The Hague for our Bachelor Business Administration in Hotel Management (BBA.HM). A business study set in the context of hospitality, you learn all there is to know about hospitality from a strategic, tactical and operational perspective. Hotelschool The Hague has been ‘At the heart of hospitality’ since 1929 and you join a warm, welcoming and international community with students from over 50 nationalities.
Hotelschool the Hague would like you to meet several of our current students. These students give you a short insight in their life; how they experience studying at Hotelschool The Hague, their ambitions for the future and student life.
Also meet our other Hospitality Heroes; Sharoena, Lotte, Mats and Malte.
Great reasons to study at Hotelschool The Hague:
- Ranked Top 5 worldwide
- Best value of all International Hotel Schools
- International programme
- Develop your social skills, business skills and practical skills
- Two international placements at leading organisations
- First year on campus accommodation
- Excellent career opportunities
- Small scale
- Start in February or August
Independent research shows that Hotelschool The Hague’s students rate their study with 4,24 on a scale of 0-5
Nationwide, independent research done by De Nationale Studenten Enquete (The National Student’s Survey), has shown that student’s satisfaction at Hotelschool The Hague is high. The National Student’s Survey is held on a national level. Opinions are asked on the faculty, the content of the study, study-facilities, study guidance and numerous other aspects. In 2015 Hotelschool The Hague students rated their study with 4,57 (on a scale from 0-5) when it came to recommending their study to friends, family or colleagues. The atmosphere and the feeling towards the study in general also demonstrate high rates. View the NSE Factsheet for more information.
Hotelschool The Hague is consistently ranked as one of the top Hotel Schools in the world. Our educational programme has been awarded 11 out of 16 ‘excellents’ in the most recent audit of Dutch and Flemish universities by the Dutch/Flemish Accreditation Committee. The school is specialised, independent and dedicated. The selection procedure guarantees a community of talented, ambitious and motivated students that can help you get the best out of yourself.
What is more, as a government subsidised school, Hotelschool The Hague offers the best value of all the top international Hotel Schools. In addition to our strong accreditation, our students and alumni win many international awards in recognition of their achievements and talents.
Your Hospitality Career
Our graduates can be found all over the world, working as Hospitality Leaders, Hospitality Entrepreneurs, Consultants and Management Specialists in a variety of industries. Your degree is respected by a broad and varied group of employers. They know that Hotelschool The Hague graduates combine business skills with practical experience and optimal social skills with a flair and passion for hospitality.
Hotelschool The Hague provides an all-round and excellent education. While putting the emphasis on worldwide industry trends, it also focuses on character-building of its students; a crucial necessity in today’s ever-changing business environment.
Monique Dekker (1995), General Manager Park Hyatt Vienna.
Read more alumni stories:
The World of Hospitality
Yes, I admit to be one of the many students that did not know what study to choose. It was easily sorted with help from my grandnephew. He was rounding off his second year at Hotelschool The Hague. I remember he was in the leadership module and he was working in “Le Debut”, when he showed me around the university. During high school I was never fond of studying, but when I saw a group of young students doing team work, having serious fun - I was sold. In other words; a ‘Hotello’ was born.
The World of Hospitality is a very interesting industry to work in. You need global connections, knowledge of teamwork and you have to take cultural differences into consideration. These are exactly the competencies the Hotelschool The Hague teaches their students.
The Hotelschool The Hague supported me in my career path on many occasions. The University sent me to Qatar to work at the pre-opening of the W Doha Hotel & Residences. Additionally, the placement office thought I would be a good candidate for Starwood’s newest and most modern luxury brand and I did not even have to do an interview. The HR Director (Marieke Schellen) was also an alumna of ‘our school’, so she trusted the good judgment of the Placement Office.
It was that same network, build during my time at Hotelschool, that allowed me to take the role as Front Office Manager at Aloft Brussels Schuman. While being Front Office Manager at this property, we hired a number of practical placement students from different Hotelschools from The Netherlands, Ireland, Belgium, Hungary, etc. One thing is sure; the students from Hotelschool The Hague were always my favorite.
This is loyalty beyond reason, yet another Hospitality quality you learn at Hotelschool The Hague.
It is a great world, thanks to the Hotelschool The Hague.
Ewout graduated in 2009 at Hotelschool The Hague, Amsterdam campus, and is currently Front Office Manager at The Westin Resort Costa Navarino, Greece. The Westin Resort Costa Navarino is located next to the Ionian Sea coastline, and features 445 rooms and suites.
The Hospitality Enthusiast
Dear students of Hotelschool The Hague!
My name is Jort Koning, and I graduated from the Hotelschool The Hague (Campus Amsterdam, fast track) in 2009. After this inspiring study, I knew one thing for sure: with this diploma I could do many things. Marketing – Sales – HR – Finance – actually, all the organisational departments were interesting to discover.
What to do? I knew I wanted to be in a commercial environment. Dealing with people, closing deals and client meetings were the activities that gave me a good feeling. A friend of mine (also a graduate from Hotelschool The Hague) worked at Page Personnel (Recruitment branche) and invited me for an interview at the office. After three interview rounds, I was hired as a consultant at Page Personnel. After two years, I got promoted to senior consultant and after that I got promoted to manager. These promotions gave me the opportunity to develop myself in the direction I wanted to go.
All the things I have learned at the Hotelschool the Hague are coming together in my role now! Being responsible for a team, doing interesting projects, handling complex situations and dealing with a lot of commercial activities (client meetings, negotiatings, acquisition, maintaining price agreements and mediating candidates).
The most important qualities someone who graduated from the Hotelschool has are: resilience, entrepreneurial spirit, hands on mentality and service mindedness (without loosing sight of the commercial aspect). If you take these competencies with you, I am certain a beautiful career is ahead of you.
After a year abroad, I started at Hotelschool The Hague (Amsterdam Campus) in September 2004. The first year, living in the Skotel was great and interesting. At the end of my first year I moved to Rome for my first practical internship. Here, I worked in Hotel de Russie, part of the Rocco Forte Hotels group. Every six weeks I changed departments (restaurant, bar, room service), because I worked in F&B. Rome was a great city to do my first internship. In the end, I loved my internship so much that I decided to do my second internship for the same company. They offered me an internship in Hotel Browns in London. This time, I wanted to work in sales and marketing, so I could do a very different kind of internship and have a new experience. After six great months, I returned to The Netherlands and started my final project for Citizen M hotels.
When I graduated from Hotelschool The Hague in 2009, I decided to apply for a Masters degree Corporate Communication at the University of Amsterdam. First I had to do a pre-master and I eventually completed my Masters degree in January 2012. After my Master and last internship, I knew that I wanted to pursue a career in marketing. As I was very interested in the Fast Moving Consumer Goods (FMCG) industry, wanted to work in an international environment and in an innovative organisation, I decided to apply for an internship at Unilever. When I was hired, I started working in the Marketing department for Axe and Dove Men. During my internship my main responsibility was the launch of the new campaign for Axe: Axe Apollo.
At Unilever I really enjoy the informal culture, the extreme amount of responsibility, the dynamics of the fast moving industry and the fact that you are working for brands that are used by people around the world on a daily basis. After my internship I got offered a job at the brand Robijn which is a typical Dutch brand. As a brand manager I am responsible for campaigns around new innovations, product development, communication (TV ads, print), packaging designs and promotional activities on the shop floor.
After finishing high school in Leiden, I traveled for a couple of months. When I got back, I applied to the Amsterdam Campus of Hotelschool The Hague. The Skotel proved to be a magnificent experience which resulted in quite a few friends for life. Long before starting my studies I was planning on starting my own business; Hotelschool The Hague seemed to be the perfect education. Next to providing you with a lot of knowledge of the key processes in a hotel or any other organisation, they also build your personal management skills through several interesting trainings.
The importance of providing good service is a big theme in the programme of Hotelschool The Hague. When you want to deliver good service, you have to learn to look through the eyes of the client and that will help you in any industry you might work in. The only thing a hotel manager thinks about is the client. What does the client see when walking into the lobby or room? What are his expectations and how are we going to exceed them?
In my last year of the Hotelschool, I started a film production company with one of my best friends. We did not have a spectacular idea, but we were willing to work hard for the clients and we listened carefully to what they had to say. By delivering good service we kept growing and by listening to our clients we eventually found out what they really needed. The demand for short films was growing, while budgets stayed the same. They needed video usage to be quicker, more flexible and cheaper. That was the beginning of Inhouse Filming, a co-creation between us and the clients. With proper guidance and our yellow case, the client is able to shoot high quality footage. Our editors take this footage and make a professional film out of it. It resembles Ikea and they turned out to be one of our first clients!
This concept has a great future and we put all our experience and and knowledge out there to make our clients' filming experience better every time. We could not have dreamed that Inhouse Filming would have clients like Ikea, Philips, Eneco and ING within the first year: they are using our product throughout the organization and are implementing the concept in their strategy. Internal Communication, External Communication, Human Resources, Finance and Operations: every department is shooting their own videos.
By listening and co creating with the client we keep learning and keep improving our service and products every day.
Developed from the demands of the Industry, the school’s curriculum is designed to challenge you, mixing the classic hospitality disciplines in the form of real life cases and projects. You will work in small multi-disciplinary and multi-cultural teams, learning from each other’s skills and cultures. As a university, our courses are based on thorough research and analysis, you are always expected to give a structured report of your findings. You’ll learn to present your results professionally and effectively. Our Training and Management Skills are cited by our alumni as being unique and one of our greatest educational assets. Language competency is also an essential hospitality skill: not only is the degree programme 100% English, you choose a second language from a wide range of modern languages.
Read more about the different courses:
You aren’t just taught management theories, you apply them directly in practice whilst working on your personal development. You combine individual learning with group work. With your team you work on multi-disciplinary case studies which place you directly in the role of manager or consultant.
The 4-year Bachelor programme is divided into three phases. Phase I (one year) is all about hospitality performance; you learn to do the existing well. Phase II (one and a half years) emphasises the tactical application of this knowledge; you improve on the existing. In the final phase, Phase III (one and a half years), you apply your learning and experience strategically; you add value to the existing, searching for new innovative combinations and entrepreneurial solutions.
Read more about the Didactic Concept and all the Courses of our Bachelor Programme.
Practical and management experience
Real World Experience
You need real practical experience to succeed. That’s why you follow two external internships as well as two internal operational training courses. In Phase I you gain basic and practical hospitality experience, working for 10 weeks in our own practical outlets/facilities: restaurants, reception and Skotel (our unique training hotel). In addition, on completion of Phase I, you go on a 20 week operational internship from our network of over 250 placement addresses in Europe, where you apply the skills learnt in the first year of our programme.
In Phase II you participate in an intensive leadership training programme with a skilled lecturer and a small team of students in a unique, offsite experience. Heading to the Ardennes in Belgium, you experience and experiment with different management styles and approaches. This prepares you for your managerial responsibilities for the 10 weeks you are required to work in a leadership role, managing a team in one of our facilities.
This culminates in Phase III, where your management internship forms an essential ingredient of the Launching Your Career (LYCAR) programme; you work in a management role for an organisation of your choice, from Amsterdam to Beijing, from Berlin to Dubai. Once you have completed this, you are industry-ready. It is a great opportunity for students to launch their careers; in fact many graduates find great career opportunities at their placement companies directly after graduating.
At any other business school you are asked to write a final thesis, at Hotelschool The Hague you have the power to identify and solve the business problem you are passionate about. The greatest benefit for me was the freedom; the faculty guided me rather than instructing me. As a result, LYCAR (Launching Your Career) was a seamless transition to a promising career in Revenue Management.
Kris Nenchev (2013), Bulgarian. Marriott, Revenue Manager, Washington DC, USA.
Click on the images below to read more student experiences abroad!
Greetings from Bangkok!
W Bangkok like all W’s around the globe is more than just a hotel – it’s a mindset that embodies NYC’s eclectic, 24/7 state of mind. Its energy and vitality, with which it mingles the hottest international fashion, design and music mixed together
like the perfect cocktail. W Bangkok is a place to relax, indulge and revel amid jet-setters, fashionistas, exotic designs, mystical elements, and up-and-coming artists in an innovative spectrum where fashion meets culture.
At W I have learned to breathe a Whatever / Whenever philosophy during every encounter at every moment of every day. Whether onstage at breakfast or assisting those in the latest hours of the night when the party is just getting started, always, 24/7. We are not staff and we are not employees, at W we are Talents. Each and every one has its own uniqueness that is amplified through the brand’s passion and desire to move forward.
Few interns have insider access to a Global Music Happening #DJLAB2013 where legendary Paul Oakenfold shares the key to success with W’s 2013 selected DJ’s from across the world or has the chance to score front row seats at Elle Fashion Week mingling at the after party with Bangkokian Hi-So, Models, Trendsetters & Trendseekers. It’s more than a hotel, it’s a way of life."
Jacob de Boer, Director, Beverage & Food W Bangkok:
“We are thrilled to have Connor On Stage at W Bangkok! It’s wonderful to see him live the W Brand passion points through Music, Fashion and Design while inviting our guests to escape from the ordinary into a world of WOW against the vibrant & eclectic backdrop of the City of Angels. “
"I followed two internships during my studies at Hotelschool The Hague. The first one was in St. Lucia and the second in Nicaragua.
St. Lucia is an English island in the Caribbean Sea. I worked for 5 months in a great all inclusive honeymoon resort, with mostly American guests. I have gained experience in various departments (F&B, FO, events, etc.) so I gained a good general idea of a hotel business.
During my second internship, I worked with a Dutch couple who run a non-profit hotel in Nicaragua. Despite it being one of the poorest countries in Latin America, it was a very impressive country with the nicest people! We worked in a small team (the hotel had only 16 rooms), so I had to be pretty flexible. I gave tours, I worked at the reception and made many analyses and assignments for the management couple. During this internship I perfected my Spanish.
This internship was the opposite of my first internship. The hotel was much smaller and therefore we had very nice contact with our guests. Guests came mainly from USA, Germany and the Netherlands and stayed at the hotel for the feel-good feeling that the hotel gives you. After all, all proceeds go to local education projects. In St Lucia I spoke almost only English, while in Nicaragua I spoke Spanish, English and Dutch.
Because both internships were so different, I have a wide experience. In addition, I realise now that tourism is more interesting than the hotel business. That is why I will follow a master in tourism next year. I could never made this conclusion without my two internships.
I learned a lot from the lectures in The Hague, but the two internships have shaped me into who I am now. Placement makes you independent, mature and provides important experience but also gives you great fun and a memorable time!"
Julie Vissers, Management internship at Hotel Con Corazon, Granada, Nicaragua
"My internship at the Ritz-Carlton Shanghai is coming to an end. During the past five months, I developed myself in many ways both personally as well as professionally and met incredible interesting people.
The Ritz-Carlton Hotel’s Company motto “We are Ladies and Gentlemen serving Ladies and Gentlemen” is truly being pursued and guests are aware of that. This is one of the main reasons why I chose Ritz- Carlton instead of the multiple other choices which offered an internship in Finance.
The hotel offers five-star deluxe services and facilities and is located in the financial heart of the city with a connection to the most luxurious shopping mall of Shanghai. Besides the fantastic location, it’s the service offered to the guests that really creates the unique experience Ritz- Carlton strives for. It is the brands unique selling point. Thus, no wonder that the hotel was named best hotel in China and Taiwan for the fourth time in a row.
From the start, I have been working on the executive floor where VIP guests can make use of private check-in and check-out services. Moreover, it offers access to a small business center and guests are able to enjoy several meals throughout the day. All in all, the executive floor can be seen as a small hotel in a hotel. Guests come here to relax or have meetings; hence it was a perfect place for me to broaden my business network!
During my internship several other internships were offered to me: at the corporate office of the Ritz-Carlton (USA), in a Cargo shipping company (Dubai) or at the 'Deutsche Bank' in Frankfurt.
Throughout my internship, I realised how important first impressions are to guests. Furthermore, guest engagement skills are the key to broadening my network. The connections made during my placement will allow me to make a world trip passing by Australia, South- Africa, Dubai, Colombia, California and Stockholm. Moreover, guests invited me on their boat, in their villa in Malibu or to my mother’s hometown Barranquilla in Colombia. This is definitely the place to make connections!
Being the only European line-employee in the Rooms Division department and working in the Club Lounge gave me the ability to step up and gain additional responsibilities rapidly. As the majority of the guests approached me as a Manager, I was involved in managerial decisions on how to handle several situations. In addition, I have close contact with Department Directors and have attended several management meetings and trainings. Working closely with the hotel’s management team gave me the opportunity to learn and grow continuously.
Working on the executive floor of the Ritz- Carlton Shanghai, Asia's best hotel allowed me to meet interesting people and gave me the possibility to develop myself in different ways."
Maurits van den Berg, Rooms Division trainee, Ritz-Carlton Shanghai
"Hyatt Regency Perth offers a relaxing learning environment that ensures you will feel right at home. Hyatt's Cafe Restaurant has very friendly and helpful teamleaders and managers. Apart from the restaurant there is a beautiful Conservatory lounge in our foyer where an array of cocktails and varying from light snacks to main courses are served. You will work on a 5-day schedule unless you choose to sign up for more hours; it's all up to you!
Even though Perth is one of the biggest cities of Australia there is no need to feel intimidated, soon you will find your way around and can enjoy a nice shopping trip, concert at one of the many halls and festivals, a relaxing day at the beach or drinks with a group of colleagues. There are also some nice options for day trips in the Perth region such as a ferry ride to Rottnest Island, Penguin Island, a day at the Perth Zoo, Caversham Wildlife Park or a wine tasting trip along the Margaret River. Coming to Perth -especially alone- will be difficult at first, but is definitely worth it!"
Rianne de Jong: F&B trainee Hyatt Regency Perth Australia
"I still remember how one moment I wondered about passing an exam and the next moment I already had to decide where to spend the following five to six months. Going on safari in South Africa, drinking tea in London or going out in Berlin? I decided to go where everyone wants to go for their holidays: Saint Barthélemy in the French West Indies. Only two weeks after my interview, I jumped on a plane and arrived 20 hours later in paradise.
The HR Manager immediately introduced me to the entire team and showed me the property of the beachfront hotel Le Sereno that offers 36 suites and 3 Villas. After getting used to the temperatures for a couple of days I started working at the Front Office and in Guest Relations with several VIP clients from France, America and Brazil. Three weeks later, they transferred me to Reservations and now I am working closely together with the General Manager for Marketing and Sales. My biggest challenge was and still is the language, French. As it turned out I need more than just “Je voudrais faire une reservation!” However the team goes easy on me and even though French people are not known for this, they do speak English if they want to. The Management is really supportive and is highly interested in developing my skills by giving me responsibilities and my own projects that suit my interests. Thanks to the promotion I do not only have an AC in my office now, but also normal 9-to-5 shifts. Therefore I can not only enjoy every evening in one of the several restaurants or the 3 clubs on this island, but especially the weekends. Making trips to other Caribbean islands, jet skiing, catamaran sailing, snorkeling, scuba diving and of course the beautiful beaches are only a few ways of how I currently spend my time off.
Sometimes when I walk from my trainee room to the office and look over the blue lagoon in front of the hotel with all the kite surfers I still cannot believe that I actually get a grade for this and I start to understand why most people who once came to this island for holidays never even thought about leaving again."
Helena Rickmers: Trainee Marketing & Sales, Hotel Le Sereno, St. Barths
"Many guests ask me how I ended up in Hong Kong all the way from the Netherlands. During my interview at the placement office I was asked where I would like to go. My reply was “anywhere, as long as it's not in Europe”. I said this partly because I wanted to get out of my comfort zone. In retrospect, I got exactly what I asked for (and maybe more).
Hong Kong may be a former British colony, but it feels very different from London where I was for my first internship! Life is much faster here than at home, I work 9 or 10 hours per day, 6 days a week. After a few weeks I got used to this and noticed other differences in the way people interact with each other. New habits you first perceive as strange, but slowly take over.
Hong Kong is a great city to explore, if you like to explore cultures, I can warmly recommend an internship in Hong Kong! I love to have a free day to wander and get lost in one of the many neighborhoods that are so typical for Hong Kong. This way you get really in touch with the local culture and you will not be dragged along in the endless stream of tourists visiting the many highlights of Hong Kong.
This internship, city and the people who live and work here have given me a real culture shock. It is very interesting to experience the cultural differences and similarities. Of course I miss my family and friends in the Netherlands, but once you are traveling alone, you are much more receptive to new people. Travel, for me, is one of the best ways to make new friends! In addition, it also helped me to understand what hospitality truly means."
Justin Herwerden, Management Placement Mandarin Oriental, Hong Kong
"I am really glad I managed to conduct my internship in China. China is everything I imagined it to be and more. Before I started the internship I was not sure what type of responsibilities I would be given and I thought that the language barrier would be really though.
I conducted my first internship in Thailand so I already knew that the majority of employees would struggle with English. To my big surprise it turned out that almost all managers in the hotel speak English well, which is of great help for me in my position. Currently I'm working in the main restaurant as a supervisor. In addition to myself, the restaurant also has four other supervisors but due to my international background I'm working closely together with the restaurant manager and would consider myself to be the assistant restaurant manager. My daily task right now is to help the restaurant to improve the breakfast GSS (Guest satisfaction survey). I am also writing new guidelines, trainings and such. I have used my knowledge from Hotelschool The Hague to help assist the trainings of employees through of role-plays in order to train the employees to interact with the guests.
Shanghai is a great city, from a student perspective its full of other expats and boosts an impressive nightlife. Shopping is cheap and there are shopping malls everywhere. The prices for food in the supermarkets are higher than in restaurants so you can basically eat out everyday. There are currently quite a few Hotelschool The Hague students living in Shanghai so getting in touch with people is no problem.
After my internship I will stay in Shanghai and continue to work here as I really like to live and work in Shanghai."
Harald Fjeldstad, F&B management trainee, Shanghai Marriott Hotel Luwan
Please close your eyes after reading the first few sentences and try to imagine what you just read. You drive up a lane in a car you just bought the day before (an old but still working car) and this lane is beautiful. Not just beautiful, no! Incredible green grass, colourful plants, animals you’ve never seen before back home, and a river flowing through the back yard. Someone welcomes you with such a friendly smile the moment you arrive at the entrance. This person shows you around the Lodge and what you see is just too surreal. Every room is perfectly styled in its own special way, and just at the moment he shows you the most beautiful back yard you have ever seen, guests are arriving by helicopter...welcome at Huka Lodge!
Ok, you can open your eyes again. I am Merel Udding, and I am an intern at Huka Lodge, Taupo, New Zealand. Having this internship has been a dream during my first year at Hotelschool The Hague, a dream I had to work hard for. And you know what, it was worth it! I will be working in this Lodge as a service trainee/employee for the coming 19 weeks. My working day starts at 3pm with a quick briefing by the F&B manager. She will divide the duties (setting up tables or doing the checklist). This will take about two hours. At 6pm a short briefing will be given again. This time you know which tables you serve, the names of your guests and their exceptions (e.g.; diets). Then the executive chef, Paul Froggatt, comes to the front and gives us the menu for that evening.
Every single course will be explained, including every ingredient. This way you know exactly what you serve, and you learn a lot at the same time! The evening for the guests starts with pre-dinner drinks and canapés and ends with a cheese platter, after dinner drinks and friandises. I hope this gives you a small impression of my life in New Zealand at the moment. However, this internship is not only about working and learning in one of the best lodges in the world. It also gives you the opportunity to work in a great team, making new friends and enjoying New Zealand.
Merel Udding: F&B Trainee, Huka Lodge, Taupo, New Zealand
"Three months ago, with just a suitcase and an awful lot of questions about what it was going to be like, I was standing on the deck of the ferry considering what I was about to do. It was the beginning of my Practical Placement adventure. As I slowly saw mainland disappearing into just a horizontal stripe, wifi signal lost and faced the open sea, I realised that it was going to happen, here and now, no way back.
The ferry would bring me and my partner in crime, colleague to be, to Newcastle. From there we would drive to the place where we would stay the nineteen following weeks: the Highlands of Scotland.
What I knew about Scotland was about as much as Google told me about the culture: bagpipes, haggis, whisky and the general accepted type of skirts for men (traditional tartan kilt).
Arriving at Skibo Castle, it soon became clear that is was beyond my expectations. It is even better than the fairy tales read by my parents when I was young or what I have seen in Harry Potter movies.
The castle boasts several dining rooms for private dining or hosted dinner accompanied by a host. The other venue where guests can enjoy lunch is the golf house. The house is surrounded by the golf course, a stunning view over the mountains and lake with the beautiful colours of autumn.
Each Saturday there is a traditional so called “ceilidh”, which involves Gaelic folk music and the typical Scottish dancing under guidance of a band. The estate disposes several family lodges for the guests to stay in besides the castle rooms.
My colleagues are local as well as from all over the world. Because most of them are far from home, you become very close and spend a lot of time together at work and in your free time.
In the Highlands, where we are staying, is not much around. Therefore, you really depend on each other to make the best of it. This can result in dinners, a drink in our staff accommodation or a trip to one of the cities further away on days off.
Overall, it has been a great experience. I had the chance to experience a different way of proving service in an exclusive membership only club like Skibo. I learned the five star approaches of hospitality and I met many people from all over the world. I look back at a time that will always be remembered and embraced as an amazing time of my life. I chose not to go for the ordinary and will never regret it."
Roos van der Valk, Skibo Castle, The Highlands of Scotland
5 months in Madrid
"The first year at Hotelschool The Hague was my first experience of living independently and outside of my small home country Luxembourg. I must admit I was quite nervous when I got accepted at the Gran Meliá Fénix Hotel in Madrid for my Practical Placement. Not only the thoughts of working for such a big company as Meliá International Hotels (especially since the Fénix in Madrid belongs to the top brand of the chain), but also the fact of getting to know a new city, a new language and most of all a whole new culture, made me excited and a bit insecure at the same time.
August came and before I could even spend more thoughts on my adventure, I was already in the very middle of it. Loaded with 2 big suitcases I arrived in this enormous metropolitan city of Madrid with over 3 million citizens. "Foreign culture, foreign language, foreign habits!" - those were my thoughts the first days.
Spanish people turned out to be very easy-going, making it a lot easier for me to get accustomed to my new situation. Not only at work, but also in the streets and in shops people tried to help me where they could, especially when they noticed my language skills in Spanish left a lot to desire.
In the hotel - after having been told I was going to work in the bar (Dry Cosmopolitan Bar, one of the most famous cocktail bars in Spain). I got welcomed and taken into the team so cordially and genuinely that I could not believe what was happening. The whole bar team, from my supervisor to the fellow colleagues, they were all welcoming from the beginning. Even though my Spanish was quite poor and work experience quite scarce, I was thrown into the cold water. In other words: the first day of work, my supervisor handed me a tray and said: "Table 4 is yours!"
Hardly remembering from the small introduction which one of the over 50 tables was table 4, I somehow managed to take the order of the guests and serve them with only minor understanding problems.
At that point, I could not believe how they tried to teach me things, but looking back I must say: this kind of learning was the best and most efficient way I can imagine now to remember things. Even though I had a couple of tricky situations like misunderstandings with guests or things I did not do the way that was expected from me, I must say that I am infinitely glad to have known a working team so helpful and kind that every time I got told something, it burned itself like a mark in my daily working habits. The fact that I was given a lot of responsibilities (like serving people in a high-class cocktail bar) made me pick up a lot of tips, tricks and know-how. Even though my shifts are quite hard (I mostly start at 6 o'clock in the afternoon and finish in the middle of the night), I feel sad already thinking about having to leave the hotel, my colleagues and last but not least this city which was already in my heart after only a couple of months."
Olivier Beck: F&B Trainee Gran Meliá Fénix in Madrid
"Reporting live from Shanghai, China!
After your first year at Hotelschool The Hague, most students go on their internships to places all over the world. Dutch people like to say “stage” and I have to agree with them, that is what it is. When you leave university and your cozy warm home, but move into a real work environment where you perform every day duties, you literally are on stage.
At the moment, I am employed as a management Trainee for the Front Office Team and Guest Relations at the Indigo Hotel Shanghai on the Bund which is ranked within the top 5 hotels in Shanghai. This standard is not set via the corporate office, but by the people working at the hotel, believing that our guests only deserve to receive the best experiences in their “home-away-from-home” in China. This also generates a caring attitude within our team, where we always have each other’s backs, no matter if it is the manager or the trainee!
Although the hotel tells the neighborhood story of the Bund in Shanghai, we serve a variety of guests from all over the world. During the day, you often have to switch between speaking German, to speaking English, to trying to understand a wild Chinese dialect within minutes.
Although I am confronted with a strong cultural diversity, I do not have the impression that I am overwhelmed with all the different tasks and requests which come up during the day. I have the opportunity to overcome challenges and meet new people, every day!
Being in such a booming city like Shanghai, I do not know if you can imagine what it is like to live here. I surely was amazed when I first arrived and my expectations were clearly exceeded. You can almost grasp the energy that is vibrating throughout the city, may it be while you are looking at the skyline, which changes its facade every week or while you are out in the suburbs, where people are approaching you to seek new contacts and opportunities.
In addition the fast- paced lifestyle during the day, the high-end clubs and exclusive gatherings keep the cities energy alive at night.
It seems as if everything is possible here.
All the best from Shanghai and see you soon!"
Malte Weege, Management Trainee Front Office and Guest Relations, Indigo Hotel Shanghai
Oktoberfest – from a different view
"Everybody knows the Oktoberfest in Munich. It is one of the most famous and biggest folk festivals in the world. During 16 days Munich turns into a crazy and crowded metropolis. People from all over the world are coming in, mainly to drink beer, have fun and experience once in their life the Bavarian folk festival. Working in the Housekeeping department in Hotel Vier Jahreszeiten Kempinski, the best Hotel in Munich, gave me a special and different insight into the world of the Oktoberfest and its visitors. During that period, the room rates in Munich hotels are incredible high, sometimes even 3 times as high! Therefore, not everybody can afford to stay in the 5 star luxury hotel and meanwhile spending a day and night on the festival, including all food and drinks. Due to this reason, the hotel attracts a certain type of guests: rich, young, and willing to spend money.
The festival started on Saturday 21st of September with a big parade through the Maximilianstrasse, one of the most expensive shopping areas in Europe. However, for us in the Housekeeping department the festival started already on Friday. 220 Check-ins and check-outs, which was the highest number of check-ins’ /check-outs’ since years!
On Saturday, one hour before the parade started, the guests came out of their rooms. To my amazement, almost all of them were wearing the nicest and certainly most expensive traditional costume (Dirndl and Lederhosen) made out of silk and genuine leather. They were dressed up like long-time residents, the only difference was – they were not speaking German but most of them spoke Russian, it was unbelievable. Everyone was happy, excited and there was a very nice atmosphere in the hotel.
Unfortunately, on the next day there was a rude awakening. I have never seen hotel rooms that look and smell so bad as the ones during Oktoberfest! It was one big mess. Every second day we had around 170 arrivals/departures which was a challenge as the departing guests stayed in their room until 12.00 o’clock and the arrival guests wanted to check in as soon as possible. However, it was almost impossible to finish all the rooms on time. Therefore, being the supervisor, I also had to help cleaning the rooms, as well as motivate the chambermaids to clean faster and check the rooms as fast as I could without any lack of quality.
The 16 days of Oktoberfest were crazy, busy and long days for all the departments of the hotel. Nevertheless, it was interesting to see and to experience working in a hotel when a big city event is going on, what types of guests are visiting and how they behave!"
Tessa Egli: Housekeeping Trainee, Hotel Vier Jahreszeiten Kempinski in Munich
"Much love from the most radiant, tumultuous, fantastic and aesthetic place to live and visit. In the heart and hearts of Hong Kong, I present Mandarin Oriental. The Mandarin Oriental Hotel Group is a family of individual hotels and resorts, each with their own distinct personality yet inherently linked to their exotic oriental roots.
We strive to delight our guests by providing service that is gracious and sincere and steeped in the values of the orient. The flagship property here in Hong Kong celebrated its 50th Anniversary this October and I had the honor to be here.
It took me a while to realise how lucky I was to have been offered an internship at the company I would like to work for after Hotelschool The Hague for my first internship and first full-time job experience.
The downside of it, it has been a struggle since the first day. I might be half Hong Konger but I am not familiar with this culture and the norms. And there I was, throwing myself into the unknown, expected by everyone else to be and behave like a local.
Moreover, born and raised in Europe, I was unfamiliar with the work ethic, the six days a week, 10 hours a day kind of mindset. Everyone treats me like I grew up here, they speak to me in Cantonese all the time and it is scary. It can be quite embarrassing and requires me to be on top of my game constantly, every day.
Has it been hard work? Yes. Long hours? Yes. Tedious tasks? Yes.
But most importantly, is it worth it? Most definitely.
No matter how exhausting and enervating it will be and has been, at the end it will be worthwhile. And there are so many life lessons that have been learned. So many astonishing and inspiring persons met which makes this the most significant experience to date.
I can honestly say it is the best luxury hotel in Hong Kong. And if you do not believe me, I guess you will just have to find out yourself. But until then, maybe this video will give some insight:"
"Internships are your opportunity to pilot not only what you`ve learnt through your studies at Hotelschool The Hague, but also your interests in terms of positions, location and future growth. My internships have provided me with an expanded network globally and a thousand irreplaceable experiences in which I would never have the opportunity to do, this easy, with another university.
Today, our industry is demanding young, motivated and talented hospitality students to continue developing restaurant and hotel- concepts onto their next level through innovation and education. The studies at Hotelschool The Hague have enabled me to open doors into some of the worlds` most recognized restaurants – and that has definitely been of substantial benefit when applying for jobs in a fiercely competitive career market."
Julia Maria Soldic
Start Bachelor: August 2009
Current employed at: The F&B Department at Starwood Hotels & Resorts EAME Divisional Offices, Brussels as a F&B Management Trainee
Next career step: Switzerland or UAE within Starwood Hotels in the F&B Arena
Open Days & Fairs
Hotelschool The Hague hosted 32 fully booked open days in the last months, both in Amsterdam as well as The Hague. At the moment there are no open days scheduled. As of September 2015, new open days will be organised. If you are interested in attending one of the open days, keep a close eye on the Hotelschool The Hague website. From mid-August, it will be possible to register for the new open days.
This year, many prospective students visited Hotelschool The Hague to learn more about the Bachelor programme and the International Fast Track (IFT) programme before applying.
If you do not have the possibility to visit one of the open days in the Netherlands it is also possible to meet us abroad. We have a stand at several education fairs abroad throughout the year. Our representatives and students of Hotelschool, The Hague will be travelling to different countries and are delighted to meet you at one of these fairs to inform you on our study programme and to answer all your questions.
Click on the map and see where and when we can meet each other. If you have questions about meeting us abroad please send an email to: firstname.lastname@example.org
Do you have any questions about our open days in The Netherlands, please contact email@example.com
Several activities in Mumbai, India throughout 2015
For more information, please contact our Ambassador Mr. Jasmit Tibb:
firstname.lastname@example.org or T: +91 9820429158
Several activities throughout 2015 in Mumbai, India. For more information, please contact our Ambassador Mr. Jasmit Tibb: email@example.com or T: +91 9820429158
Several activities throughout 2015 in Mumbai, India. For more information, please contact our Ambassador Mr. Jasmit Tibb: firstname.lastname@example.org or T: +91 9820429158
Take a look inside!
If you are unable to attend the open days, click on one of the images below to take a look inside our Campuses with Google street view!
As Hotelschool The Hague is a state funded school, the costs for the Bachelor programme are significantly lower than other known private hotel schools.
Hotelschool The Hague is part of a programme called ‘Ruim baan voor talent’ (Make way for talent), started by the Ministry of Education, Culture & Science. A number of Universities of Applied Sciences, including Hotelschool The Hague, are allowed to charge higher tuition fees on the grounds of demonstrable added value for students.
Hotelschool The Hague demonstrates its added value through the following points:
- demonstrable international character;
- demonstrable strong(er) personal growth;
- demonstrable ability to deal with complex problems;
- demonstrable favourable position in the labour market.
Current tution fees
Click on 'Overview Costs EEA students' or 'Overview Costs non-EEA students' on the right to view the current tuition fees for the academic year 2015-2016 only. The tuition fees for the academic year 2016-2017 will be adjusted and announced at the end of this year.
Application & Selection
Should you wish to be part of Hotelschool The Hague's vibrant student community, then you are more than welcome to apply for our programme starting either in February or August each year.
If you would like to apply for our Bachelor Programme or International Fast Track Programme, and start in 2016, you are welcome to apply as of 1 October 2015.
You are not alone in wanting to study at Hotelschool The Hague. The small-scale of our international hotel management school is one of the reasons we are able to offer such a unique and successful programme. That is why you will be invited to a selection day after you have applied via this site and meet the entry requirements. During this selection day you are given the opportunity to demonstrate your motivation and affinity with the world of hospitality.
If you do not have the possibility to come to one of our selection days in the Netherlands, it is also possible to visit one of our selection days abroad. The selection days are listed when you apply.
Scheduled selection days
The planning of the selection days Sept 2015- June 2016 will be published mid-august.
Read more about the visa policy for The Netherlands.
Study choice activities
A new Dutch law 'Kwaliteit in verscheidenheid' is coming into force stating that new students have to register for their studies before 1 May. If you register before 1 May you have the right to participate in study choice activities which will help you to decide which programme is best for you. This rule doesn't apply for universities with selection. Hotelschool The Hague uses selection days to select new students and is therefore excluded from this rule.
Click on the image below and take the short quiz to find out if our Bachelor Programme is the right programme for you!
If you do not have the possibility to come to one of our selection days in the Netherlands, you are more than welcome to come to one of our selection days abroad. The selection days are listed when you apply.
Hotelschool The Hague is not a private school as we are funded by the government. Our small-scale university is one of the reasons we are able to offer such a unique and successful programme.
The Bachelor programme is split up in three phases. Phase 1 is all about hospitality performance; you learn to do the existing well’. Phase 2 emphasises the tactical application of this knowledge; you improve on the existing. In the final phase you apply your learning and experience strategically; searching for new combinations. In each phase, you follow different courses. Please read the course overview here course_overview_bachelor_programme.pdf
You can apply online by following the steps: Apply for Bachelor Hotel Management at Hotelschool The Hague. As soon as we have received and processed your application, and you meet all the requirements, you will be invited to one of the selection days. It is possible that the selection days are fully booked near the final application day. Therefore keep in mind to enrol as soon as possible.
If you would like to apply for our Bachelor Programme or International Fast Track Programme, and start in 2016, you are welcome to apply as of 1 October 2015.